Last updated: May 17, 2026
At Lupin Travel (“we”, “us”, “our”), your privacy is fundamental to the way we work. This Privacy Policy explains what personal information we collect, how we use it, and the rights you have over your data when you visit lupintravel.com or engage our travel services.
Who We Are
Lupin Travel is a TURSAB-licensed luxury travel agency based in Istanbul, Turkey (License No. A-7550). We design tailor-made luxury journeys across the Mediterranean — Turkey, Greece, Egypt, and Tunisia.
Contact: info@lupintravel.com
Address: Lamartin 42/4 Beyoğlu, Istanbul, Türkiye
Phone: +90 212 238 3115
Information We Collect
When you interact with us, we may collect:
Contact details — Your name, email address, phone number, and postal address when you request a quote, subscribe to our newsletter, or contact us directly.
Travel information — Passport details, date of birth, dietary requirements, accessibility needs, and travel preferences necessary to plan and book your journey.
Payment information — Where applicable, billing details processed securely through our financial partners (we do not store credit card numbers on our servers).
Website data — IP address, browser type, pages visited, and interaction patterns through cookies and analytics tools (subject to your consent).
How We Use Your Information
We use your information to:
- Design and deliver your tailor-made travel itinerary
- Make reservations with hotels, transfer companies, and other suppliers
- Communicate with you about your journey before, during, and after travel
- Comply with TURSAB regulations and Turkish legal obligations
- Send you journey inspiration and offers (only with your consent)
- Improve our website and services through anonymous analytics
Sharing Your Information
To deliver your journey, we share necessary details with:
- Hotels, transfer providers, and tour operators in your destination
- Airlines (where we handle ticketing on your behalf)
- Payment processors and financial institutions
- Turkish authorities where legally required (TURSAB, tax authorities)
We never sell your personal data. We only share what is strictly necessary to deliver your travel experience.
International Data Transfers
As we operate across multiple countries (Turkey, Greece, Egypt, Tunisia) and serve clients globally, your data may be transferred outside your country of residence. We ensure appropriate safeguards are in place for all such transfers.
Your Rights
If you are a resident of the European Union, United Kingdom, or another jurisdiction granting similar rights, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data (subject to legal obligations)
- Object to or restrict certain processing
- Receive your data in a portable format
- Withdraw consent at any time
To exercise any of these rights, please contact us at info@lupintravel.com. We will respond within 30 days.
Data Retention
We retain your information for as long as necessary to deliver our services, comply with legal obligations (Turkish tax law requires record retention for 10 years), resolve disputes, and enforce our agreements.
Cookies
Our website uses cookies and similar technologies. Please see our Cookie Policy for full details. You can manage your cookie preferences at any time through our consent banner or your browser settings.
Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal data from minors without parental consent. Where families book journeys including minors, we process minors’ data only as necessary to deliver the booked services.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated through our website. The “Last updated” date at the top indicates the most recent revision.
Contact Us
Questions about this Privacy Policy or your personal data:
Email: info@lupintravel.com
Mail: Lupin Travel, Lamartin 42/4, Beyoğlu, Istanbul, Türkiye
Phone: +90 212 238 3115